Pick how you want to receive the security code: email or text message.Enter your Microsoft Account information, which can be either the primary email address or phone number, followed by the captcha challenge to prove that you're a not a robot.Select the I forgot my password option.Using another computer or your smartphone, use that link that will direct you to the Microsoft Account password reset page. Once you're entered your incorrect password, you'll noticed a warning message, which also provides a specific link.How to reset your Windows 10 account password
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